We seldom invent something entirely new and unprecedented when it comes to business models. Much of what we do as entrepreneurs or change-makers are simply derivatives, refinements, or shameless imitations of existing business models. In fact, we're constantly entering markets that already have fierce competitors fighting over market share.
Diving into a market to take share from current market leaders is a Herculean task and few succeed. The typical way to grab market share is to lower prices but that only sparks a price war where everyone loses, except maybe the customer. Even that is debatable as low prices and razor-thin margins limit a companies' ability to deliver great customer service.
When you tell a compelling new story, you attract new people into the market and make the pie bigger. Most of us thought skydivers were just crazy people with a death wish. Then somebody succeeded in telling a story of skydiving as self-help, as a way to discover yourself. Now, many more of us have skydived at least once.
"When you succeed in artfully crafting a new story, the product doesn't even have to be qualitatively different than what already exists in the market." How can Hollister charge $30 for a polo shirt and Walmart sell a nearly identical shirt for $11? Hollister creates an environment and sells a story. Entering their shop compared with Walmart is another world. The $19 dollar difference is perhaps $3 dollars in fabric/materials and $16 as the cost of becoming a cast member in the story.
Posted by: Joseph Sherman | 02/19/2009 at 12:10 AM